Checklist Manifesto: getting it right!
All of us are working in a world of ever-increasing complexity and information overload. Technology and know-how is evolving to help us better manage this complexity, but we continue to …
Month: March 2014
To be a Cat or to be a Dog?
A useful frame to help us understand people, and their behavior, is the analogy of people as household pets – namely cats or dogs. When you call a dog it …
Nailing It: Commitment to follow through
We have probably all been there… Two weeks have elapsed since the group or team had their last meeting. It had all ended on a bit of a high and …
