Diagnosis & Design

The critical first step in any change or improvement process is to accurately understand what you are really dealing with. A problem, once defined correctly, can be solved.

We have had many clients who have misunderstood a problem, and then implemented solutions which have been at best ineffective, and often costly and time-consuming.

We have broad experience helping leaders, managers and teams correctly diagnose problems, then see the issue from a number of different and useful perspectives. Together we then work on designing a pathway to resolution with the client.

Practical steps are placed within a context of sound theory, with the focus on simple actions that really get to the heart of the issue in the workplace.
– Tim Dalmau, Director, Dalmau Consulting


Three Arenas of Diagnosis


Case Story

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