Cathy Taylor provides an example of where choosing the wrong frame to operate from as a leader, reduces performance and functionality of groups and people. The frame relates to ‘ways of being’ – either from role (or position) or on a personal level.
In the workplace to operate and lead effectively we need to operate both in role (or position) and on a personal relationship level. It is when we confuse these two ways of being that we create confusion for the people we work with. One of the important roles of leaders is to provide ‘psychological safety’ for our teams. This mean that people feel comfortable to say what is on their mind without fear of negative consequences.